How long does it take to get a response?

How long does it take to get a response?

Short Answer:

We aim to reply within 24 hours or less.

What to expect:

• Volume can affect response times, but urgent issues get top priority.
• Leave a voicemail if we don’t answer and we’ll call you back.
• Weekends/holidays may take a little longer.

Tip:

Check our Help Centre first. Your answer might be one tap away.

Still have questions? Reach out to us anytime at [e-mail] or call 1-866-343-4793.